Last Updated: 27 October 2025
1. Introduction
Welcome to iLUCK SHOP (the “Website”), operated by iLUCK PTY LTD (ABN 35 167 702 712) (“we,” “our,” “us”). By using our Website, creating an account, or purchasing from us, you agree to be bound by these Terms and Conditions (“Terms”).
If you do not agree with these Terms, please do not access or use the Website.
2. Eligibility
You must be at least 18 years old or have consent from a parent or legal guardian to use this Website and place orders.
By using this Website, you confirm that all information you provide is true and accurate.
3. Products and Descriptions
We make every effort to ensure product details, descriptions, and pricing are accurate. However, errors may occasionally occur.
We reserve the right to correct errors, inaccuracies, or omissions and to update product information at any time without prior notice.
Product images are for illustrative purposes only and may differ slightly from the actual product due to lighting, photography, or screen display settings.
4. Orders and Acceptance
Your order constitutes an offer to purchase goods. All orders are subject to acceptance and availability.
We reserve the right to refuse or cancel any order at our discretion, including suspected fraud, payment issues, or stock unavailability.
You will receive:
- An Order Confirmation Email acknowledging receipt of your order.
- A Shipping Confirmation Email confirming your order has been dispatched.
A legally binding contract is formed only upon the issue of the Shipping Confirmation Email.
5. Pricing and Payment
All prices are displayed in Australian Dollars (AUD) unless stated otherwise.
International prices may appear in your local currency for convenience only.
Payment is due in full at the time of purchase through our accepted payment methods (Visa, Mastercard, PayPal, Afterpay, etc.).
All prices include GST (Goods and Services Tax) where applicable.
For international orders, customs duties, import taxes, and local handling fees may apply and are the responsibility of the buyer.
6. Shipping and Delivery
We ship orders worldwide.
Estimated delivery times and shipping costs are displayed at checkout.
Please note these are estimates and not guaranteed delivery times.
You are responsible for providing accurate shipping details. We are not responsible for delays, losses, or additional fees due to incorrect or incomplete addresses.
7. Returns, Exchanges, and Refunds
We comply with the Australian Consumer Law (ACL).
You are entitled to a refund, replacement, or repair for faulty products or those not as described.
For change-of-mind returns, we accept items within 30 days if they are:
- Unused and in original condition
- Returned in original packaging
- Accompanied by proof of purchase
Return shipping costs for change-of-mind returns are at the buyer’s expense.
To initiate a return, contact us at iluckshop.com@gmail.com.
8. Intellectual Property
All content on the Website, including text, graphics, product images, videos, trademarks, and logos, is the property of iLUCK PTY LTD or its licensors and is protected by Australian and international copyright and trademark laws.
You may not reproduce, modify, or distribute any content from this Website without our prior written consent.
9. Limitation of Liability
To the fullest extent permitted by law, iLUCK PTY LTD shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this Website or products purchased from it.
Nothing in these Terms excludes or limits your statutory rights under the Australian Consumer Law or any applicable international consumer protection laws.
10. Privacy and Data Protection
Your privacy is important to us. By using our Website, you consent to the collection and use of your personal information in accordance with our Privacy Policy.
For international compliance:
- GDPR (European Union): If you are an EU resident, you have rights to access, correct, or delete your personal data.
- CCPA (California, USA): If you are a California resident, you have the right to request disclosure of data we collect and request deletion of your information.
We take reasonable steps to protect your personal information and process all data in accordance with applicable privacy laws.
11. International Orders
Customers outside Australia are responsible for any customs duties, taxes, or import restrictions applicable in their country.
We are not responsible for delays due to customs clearance.
12. Force Majeure
We are not liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to natural disasters, pandemics, shipping disruptions, or governmental actions.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of New South Wales, Australia.
Any disputes shall be subject to the exclusive jurisdiction of the courts of New South Wales.
14. Changes to These Terms
We reserve the right to update or modify these Terms at any time.
The latest version will always be posted on this page, with the “Last Updated” date reflecting the most recent revision.
15. Contact Us
iLUCK SHOP (iLUCK PTY LTD)
📍 Sydney, New South Wales, Australia
📧 iluckshop.com@gmail.com
🌐 https://iluckshop.com